Terms of Service

By accessing or using APS, you agree to these terms. If you are using APS on behalf of an organization, you represent that you have authority to bind that organization.

APS provides automated phone answering, call routing, and request summaries. APS is not a replacement for emergency services and is not intended for medical, financial, or high-risk decisions.

• You are responsible for maintaining the confidentiality of account credentials.
• You must provide accurate contact and billing information.
• You are responsible for the legality of calls and messages processed through APS.

You retain ownership of your data. You grant FTS a limited license to host, process, and transmit data solely to provide and secure APS. We process data in accordance with the Privacy Policy.

You agree to follow the Acceptable Use Policy. You may not use APS to violate laws, place unlawful robocalls, send spam, collect sensitive data without authorization, or interfere with the service.

You are responsible for complying with telephony laws (including TCPA and state analogs), consent requirements, and call-recording rules. APS does not provide legal advice or compliance determinations.

Fees are described in your order form or subscription plan. If payment is late, we may suspend access until balances are current.

APS integrates with third-party providers for communications, cloud hosting, and payments. Your use of those services may be subject to their terms.

We retain all rights in APS, including software, designs, and documentation. You retain rights to your data and content. If you provide feedback, you grant us a non-exclusive right to use it without restriction.

Each party agrees to protect the other's confidential information and use it only for providing or receiving APS services.

We may suspend or terminate access if we detect violations, security risks, or legal exposure. Either party may terminate with notice. Upon termination, your access ends and we may delete or return data as required by law and contract.

APS is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

To the maximum extent permitted by law, Fat Tailed Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill.

You agree to indemnify and hold FTS harmless from claims arising out of your use of APS, your data, or your violation of these terms or applicable law.

These terms are governed by the laws of California, USA, without regard to conflict-of-law rules.

We may update these terms as the service changes. We will update the "Last updated" date above.

Questions about these terms? Email support@fattailed.ai.